Privacy Policy

Data processed and protected under this privacy policy is any information (personal data) relating to an identified or identifiable natural person (accordingly, the data subject) who can be identified, directly or indirectly, in particular by reference to an identifier such as the name, surname, identification number, location data, online identifier of said person, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person, or any other factors, used individually or in any combination.

Data processing as defined in this privacy policy is any operation or set of operations performed on personal data, whether or not by automated means, and such operations may include collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or any other type of operation with the data.

The data controller is the business operator Guna Niedra, SIA "GS Risinājumi”, hereinafter referred to as the Controller. Contact information of the Controller: address – Ģetrūdes iela 19/21-34, Rīga, LV-1011, phone +371 28812341, e-mail – info@veralos.com

The website www.veralos.com (hereinafter – the Website) collects data about Website visitors, thereby providing the Website maintainer with the opportunity to evaluate the utility of the Website and how it could be improved. The Controller continuously improves the Website with the aim of enhancing its use; therefore, the Controller needs to know what information is important to Website visitors, how often they visit the Website, what devices and browsers they use, which region the visitors come from, and what content they prefer to read.

The Controller uses the Google Analytics system, which allows the Controller to analyze how visitors use the Website. Information on the basic principles of Google Analytics can be found on the Google website at https://support.google.com/analytics/answer/1012034?hl=lv&ref_topic=6157800. The Controller uses the collected data in its legal interests to improve the understanding of the Website visitors' needs and to improve the accessibility of the information published by the Controller. The visitor may stop data collection by Google Analytics at any time as described here: https://tools.google.com/dlpage/gaoptout/.

The server hosting the Website may record requests sent by the visitor (device used, browser, IP address, access date, and time). The data mentioned in this paragraph is used for technical purposes: to ensure the proper functioning and security of the Website and to investigate potential security incidents. The basis for collecting the data mentioned in this paragraph is the Controller's legal interest in ensuring the technical availability and integrity of the Website.

If the Visitor voluntarily contacts the Controller (for example, by calling, writing an e-mail, or filling out a contact form on the Website), the Controller processes this data (name, e-mail, phone number, and message content) in order to provide an answer, prepare an offer, or resolve the issue raised.

The legal basis for this data processing is the Controller's legitimate interest in ensuring quality communication, as well as taking measures prior to concluding a contract (if the Visitor wishes to purchase a service). Communication data is stored for as long as the correspondence takes place or as long as it is necessary to protect the legal interests of the Controller.

Cookies are small files that, every time a visitor visits the Website, the browser saves on the visitor's computer to the extent specified in the browser settings of the visitor's computer. Certain cookies are used to select and apply information and advertisements to be offered to the visitor based on content the visitor has viewed previously, and thus make the use of the Website simple, convenient, and individually tailored for visitors. Additional information about cookies, as well as their deletion and management, can be obtained on the website www.aboutcookies.org.

The Website uses cookies to collect user IP addresses and browsing information and to allow the Website to remember the visitor's choices. Cookies allow the Controller to keep track of the Website's data flow and user interaction with the Website – the Controller uses this data to analyze visitor behavior and improve the Website. The legal basis for the use of cookies is the Controller's legitimate interest in ensuring the functionality, accessibility, and integrity of the Website.

The visitor can control and/or delete cookies at their choice. More information about this process is available here: www.aboutcookies.org. The visitor can delete all cookies that are on their computer, and most browsers can be set to block the placement of cookies on the computer. The visitor can opt out of cookies in the browser menu or at https://tools.google.com/dlpage/gaoptout. To make the necessary settings, the visitor needs to familiarize themselves with the terms of their browser. In case of blocking cookies, the visitor will have to manually adjust the settings every time the Website is visited; furthermore, there is a possibility that some services and functions will not work.

The Controller does not disclose the Visitor's personal data to third parties, except in cases where it is necessary to ensure the operation of the Website or is required by regulatory acts:

1. IT service providers: To ensure the operation of the Website and data storage, the Controller may transfer data to carefully selected cooperation partners (for example, server maintainers, e-mail service providers) who act as data processors and process data only in accordance with the Controller's instructions.

2. Analytics tools: As mentioned above, the Website uses "Google Analytics" services provided by Google to analyze Website traffic.

3. Law enforcement authorities: Data may be disclosed to state authorities only in cases and according to the procedure specified in regulatory acts.

The Controller confirms that cookies and statistical information will be collected, processed, and stored in accordance with the requirements of European Union regulatory acts, including the General Data Protection Regulation No. 2016/679 of the European Parliament and of the Council of 27 April 2016.

The Controller reserves the right to change these terms at any time. It is the responsibility of the Website visitor to independently check the content of the Website to familiarize themselves with changes to the terms. The Website visitor has the right to inform the Controller or the Data State Inspectorate if they believe that their rights have been violated.